Welcome to the illion Software Solutions Customer Support Portal

This site provides you, our valuable customers, with access to key information, user guides and updates that will enable you to get the maximum value out of your organisations investment in our products. Information can be found by navigating through the menus displayed at the top of the page.

Feel free to utilise the information within this site to assist you.

This is a live site and we will continue to build it out with new information. If there is additional information you would like to have available then please contact us and we will look to get this added as a priority.

Latest News

  • illion CR Portal update to v5.2.0 improvements
    As part of delivering continual investment in the products and services you use, we updated our illion CR Portal product for all customers on our managed platform on June 10. This release brings an updated user experience, together with more robust technology and security… Learn More >>

  • Decision Service Performance Improvements
    Over the past five months, illion Software Solutions has achieved considerable improvement to the overall performance and stability of the illion Decisioning platform, with the focus on our Decision Service (SaaS managed environment). This work has included… Learn More >>

  • Inteflow is Changing...to illion Decisioning
    Last year we announced that Decision Intellect would become illion Software Solutions. It is now time for us to evolve one of our key products Inteflow - to illion Decisioning. We’ve chosen this branding as we feel it captures the core aspect of our product while also embedding us as part of the illion family. Our product name change will transition between now and the end of March, during which time you may notice a refresh of the corporate branding online, in correspondence and in emails. Learn More >>

  • AU & NZ User Groups 
    The New Zealand and Australian User Groups were held late September 2018 to great success. Following on from this, below are presentations from the 2018 User Groups: